Privacy Policy

Fraser Brooks & Co. WS Limited (‘FB’) is committed to preserving the privacy of all visitors to www.fraserbrooks.com

Please read the following privacy policy to understand how we use and protect the information that you provide to us. We are committed to using this data in accordance with relevant data protection laws such as the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.
By using this site (the “website”) or contacting us by email or through this website, you consent to the collection, use and transfer of your personal information under the terms of this policy. If you do not accept the terms of this policy you must leave this website immediately and you may not use any of the services we provide.

Lawful basis for the processing

We believe there is a legitimate interest in communicating with our clients.. Therefore we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

We generally process your data under the following lawful bases:

• Performance of a contract with you (in compliance with the website terms and conditions and our unacceptable behaviour policy);
• Necessary for our legitimate interests; and/or
• Necessary to comply with a legal obligation.

When we are managing our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) asking you to leave a review or take a survey, we are processing your personal data as it is necessary for our legitimate interests (to keep our records updated and to study how users use our products/services).

When we are administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), we are processing your personal data as it is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise) or necessary to comply with a legal obligation.

Cookies

FB may contact you by post, telephone (including by text), fax or email in connection with the purposes outlined above. If you change your mind about being contacted in the future, or the methods by which we may contact you, please let us know by contacting us at our contact details set out below ..

Cookies are small amounts of information, usually in the form of a text file, which we may store on your computer or other access device. We may access this file which acts as an easy way to identify you when you use the website. Our system may issue cookies to your computer or other access device when you log on to the website. Cookies make it easier for you to log on to and use the website during your current visit and future visits. They also allow us to monitor website traffic and to personalize the content of the website for you. Some features are only available through the use of a cookie. You may set up your computer or other access device to reject cookies (or certain types of cookies) by following the instructions provided with your browser/device.
It is your right to choose if you give your consent to the use of cookies or not, but you should be aware that in some cases you may not be able to use or see all the features of our website, if you do not allow the use of cookies.

Disclosure of information

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff, our contractors, reporters and agents who act for us, for the purposes set out in this policy or for other purposes approved by you or as otherwise permitted by law. This may mean that your information is sent to computers outwith the UK.
By submitting your information to us, you agree that it may be transferred outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However, wherever practicable we will take steps to ensure that your information is used by third parties in accordance with this policy..
We shall never sell or rent your personal information gathered through the website to third parties for their marketing purposes.
We also reserve the right to disclose any of the information you provide to us where required to do so by law, or to comply with a regulatory obligation, or to assist in any investigation into alleged illegal or criminal conduct.

Security and Data Retention

We employ industry standard security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. You should be aware however that it is technically impossible to provide a totally secure system on the web and you are responsible for ensuring your own computer system is adequately protected from access by unauthorised persons.

Third Party information collectors and website

If you disclose your personal information to third parties including, but not limited to, third party websites with links on our website, our privacy policy shall not be enforceable against them. We take no responsibility and shall not be liable for third party use of your personal information in such circumstances.
You should be aware that if you click on any link on the website, to another website provided by a third party, it is possible you may encounter cookies or other similar devices placed by those third parties. We do not control the use of cookies or other similar devices by third parties and are not responsible or liable for them.
You should review the privacy policy of that third party website to check how they may use or disclose your information.

Accessing and updating

You are entitled to request access to the information held about you and to ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at the address below.We will usually be the data controller in respect of personal information you provide to us.

Changes to our Privacy Policy

We may change our privacy policy at any time without having to give you prior notification. Any changes to our privacy policy in the future will be posted to the website and/or, where we think it is appropriate, through e-mail notification

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include, the right to:

• request access to your personal data;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing your personal data;
• request transfer of your personal data; and
• withdraw consent previously given by you.

For more information on your rights please visit the Information Commissioner Officer’s website (www.ico.org.uk).

If you wish to exercise any of the rights set out above, please contact us on fraserbrooks@btconnect.com or 01312256226

Right to make a complaint with the ICO

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The Information Commissioner’s Office – Scotland; 45 Melville Street, Edinburgh EH3 7HL; 0303 123 1115; scotland@ico.org.uk; www.ico.org.uk.
We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO so please contact us in the first instance

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: Kenneth Cameron, Director, Fraser Brooks &7 Co. WS 45 Frederick Street, Edinburgh or by e-mail to fraserbrooks@btconnect.com